Thinking about purchasing machines from overseas? While purchasing from international companies has its benefits—namely a steep reduction in purchasing costs—it also has its downsides. Before you buy, read through these things to know before buying machines from overseas so that you know what to look for and avoid.
Buy From Trustworthy Manufacturers
Just as all domestic manufacturers are not trustworthy, there are a few untrustworthy international companies as well. Because purchasing internationally broadens your options, you have a much higher chance of running into sketchy companies. Before you buy, take the time to read reviews and skim through the website of the company you’re interested in. If something seems unusual, trust your gut!
Keep Language Barriers in Mind
Does the manufacturing company you’re purchasing from have customer service and manuals available in your native language? If not, you may have a hard time learning how to operate your new machines or getting assistance when you need it. Keep this in mind when shopping for machines overseas.
Availability of Parts
The next thing to know before buying machines from overseas is the availability of replacement parts. If your machine breaks down, will you be able to secure new parts in a timely and cost-effective manner?
Most domestic manufacturers will ship out parts for cheap the same day you order. International companies might not be able to procure your parts immediately, nor are most able to guarantee fast shipping times due to the time-consuming nature of international shipping.
This can lead to extended downtime that can cost your company thousands, if not millions, of dollars. If you choose to buy machines from overseas, check the manufacturer’s repair service guarantees and inquire about purchasing your own spare part kits.
The sale price of that machine you’re eyeing might look temptingly cheap, but have you looked at the shipping costs yet? Machines bought from overseas tend to have an extraordinarily high shipping price thanks to export fees and the additional transportation time necessary.
Is It the Right Frequency?
Did you know that different countries have different power line frequency standards? That means any electrical machines you purchase from overseas could be running at an incorrect frequency. Most of Europe uses 50Hz as the standard, but the Americas and most countries in Asia prefer 60Hz.
If the machine you purchase operates at the incorrect frequency, you’ll need to adjust accordingly using a frequency converter. If you’re not up for the extra cost and work, it’s best to purchase from countries that have the same standard as your country.